Your Privacy Matters

Privacy Policy

Last updated: September 12, 2026

At US Visa Slot Alert, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Information We Collect

  • Email address for account creation and alert delivery
  • Payment information (processed securely through Cashfree Payments or Razorpay)
  • Consulate preferences and date range preferences
  • Usage data and interaction with our service
  • Your IP address and browser (user-agent) when you subscribe, when you sign in to manage your subscription, and when you use the service

IP Address and Device Information

  • We record the IP address and browser you used when you subscribed, when you verified your email to manage your subscription, and when you used the service.
  • We keep it for two reasons only: to prevent fraud and abuse of our signup and sign-in forms, and to establish that a subscription was genuinely taken out by the account holder if a payment is later disputed with a bank.
  • If you dispute a payment with your bank or card issuer, we may provide this record — along with your subscription and alert-delivery history — to that bank, to our payment gateway and to the card network, so that the dispute can be decided on the facts.
  • We do not use it for advertising, we do not sell it, and we do not build a profile from it.
  • We keep a limited, rolling history of recent sessions rather than a permanent log, and it is deleted with the rest of your data when your account is deleted.

How We Use Your Information

  • To monitor visa appointment availability based on your preferences
  • To send you email alerts when matching slots become available
  • To process payments and manage subscriptions
  • To improve our service and user experience
  • To communicate important service updates

Data Security

  • We use industry-standard encryption to protect your data
  • Payment information is processed through PCI-compliant payment gateways (Cashfree Payments and Razorpay)
  • We never store your embassy or consulate login credentials
  • Regular security audits and updates to our systems
  • Access to personal data is restricted to authorized personnel only

Your Rights

  • See your subscription details at any time at usvisaslotalert.in/manage-subscription, by verifying your email address
  • Update or correct your information
  • Request deletion of your account and associated data
  • Opt-out of communications (except essential service emails)
  • Export your data in a portable format

Data Retention

  • Active account data is retained while your subscription is active
  • After cancellation, we retain data for 90 days for reactivation
  • Payment records are retained as required by law
  • You can request immediate deletion by contacting support

Third-Party Services

  • Cashfree Payments and Razorpay for payment processing (both PCI-DSS compliant)
  • Email service providers for alert delivery
  • Analytics and product-improvement tools, which load only after you accept them in the cookie banner: Google Analytics, and Microsoft Clarity, which records how pages are used
  • We do not sell or share your personal data with third parties for marketing

Contact Us About Privacy

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

support@usvisaslotalert.in

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.